Category: B2B Essentials

There is a meeting that happens in mid-market distribution businesses with almost predictable regularity. The ERP vendor, or sometimes the internal IT lead, walks in with a slide deck. It shows a web portal module sitting neatly on top of the existing ERP. It promises online ordering, account self-service, and a reduction in inbound calls …

Read more “ERP Limitations for B2B eCommerce: Why Your Back-Office System Can’t Face Your Buyers”

The UK wholesale sector is under a kind of pressure it has never quite felt before. Margins were always thin. Volatility was always present. But the combination of post-pandemic supply disruption, retail consolidation and rising operational complexity has created a different kind of challenge, one that now sits inside the business, not just outside it. …

Read more “Why Mid-Market B2B Commerce Can No Longer Afford Manual Wholesale Operations”

Most wholesalers recognise the moment.  You’ve outgrown spreadsheets and phone orders. Your buyers expect a digital experience. You start exploring the market, and quickly realise nothing quite fits.  Consumer-first platforms feel too lightweight for the operational complexity you manage every day. Enterprise solutions look powerful, but come with costs, timelines, and internal requirements that simply …

Read more “What B2B Commerce Platform Works for Mid-Market Wholesalers?”

There’s a moment most operations managers in wholesale distribution know well. It’s 4:45 on a Friday afternoon. Three order emails came in during lunch. One has an attachment with a half-filled spreadsheet. Another is a reply to a reply to a reply, somewhere deep in a thread from Tuesday. The third just says “same as …

Read more “Still Taking Orders by Email? Here’s What It’s Costing Mid‑Sized Wholesale”